Patients are Talking! “I really appreciated this kind of phone call…”

Posted on April 21, 2021 by Kylene Ordway

“I really appreciated this kind of phone call. Usually when you get these calls, the people are upsetting and disrespectful, but you guys were not like that! The pandemic has put a big strain on the people who have been out of work and their income has changed so I really appreciate you guys so much! Thank you.”    “Kandis…

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Patients are Talking! “I really appreciated this kind of phone call…”

Posted on April 21, 2021 by Kylene Ordway

“I really appreciated this kind of phone call. Usually when you get these calls, the people are upsetting and disrespectful, but you guys were not like that! The pandemic has put a big strain on the people who have been out of work and…

Read More

Patients are Talking! “My rep was absolutely wonderful! Just unbelievable!”

Posted on April 14, 2021 by Kylene Ordway

“My rep was absolutely wonderful! Just unbelievable! I really appreciate everything she did to help me. Thank you so much!” 

 

“Will was fantastic! He was helpful, understanding and respectful. Thank you so much!”

 

“Missy was very informative and respectful. I…

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Patients are Talking! “Melissa was very kind, listened patiently and looked into my situation deeply…”

Posted on March 24, 2021 by Kylene Ordway

“Melissa was very kind, listened patiently and looked into my situation deeply to give me correct info. She offered assistance on how I can resolve my problem. She was a delight and very very helpful! Thank you so much!” 

 

“Jaimee was so…

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Patients are talking! “My representative was outstanding!”

Posted on March 17, 2021 by Kylene Ordway

“My representative was outstanding! She explained everything to me and handled everything professionally. Great job! I really appreciated her. Thank you.” 

 

“Christina was extremely patient and listened to all my needs for medical care. She really went over the mark for helping…

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Patients are Talking! “The young lady I spoke to was very caring, understanding and very patient…”

Posted on February 17, 2021 by Kylene Ordway

“The young lady I spoke to was very caring, understanding and very patient. I felt very at ease talking to her and I appreciate her great customer skills. Thank you!

 

“Keshia was very nice! I know a lot of people complain and…

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Patients are Talking! “Will was phenomenal!”

Posted on January 27, 2021 by Kylene Ordway

“Will was phenomenal! I was very frustrated and he eventually was able to calm me down. He was awesome and willing to help me get this figured out. Thank you so much!

 

“The lady I spoke to treated me with dignity and…

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Patients are Talking! “I have always been very pleased with how courteous and polite your agents are…”

Posted on January 13, 2021 by Kylene Ordway

“I have always been very pleased with how courteous and polite your agents are and I thank you very much!” 

 

“You can’t make any more improvements than what you have. All the reps I have spoken to at KeyBridge have all…

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Patients are Talking! “The lady I just spoke to was absolutely wonderful! Best person I have spoken to on the phone in a really long time! Thank you!”

Posted on December 23, 2020 by Kylene Ordway

“The lady I just spoke to was absolutely wonderful! Best person I have spoken to on the phone in a really long time! Thank you!

 

“The representative was very patient with me. She knew exactly what I needed to do and walked…

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Patients are Talking! “I really appreciated Becky’s help. She was outstanding and a wonderful employee for you.”

Posted on December 16, 2020 by Kylene Ordway

“I really appreciated Becky's help. She was outstanding and a wonderful employee for you. She is very friendly and knowledgeable. Thank you!” 

 

“I am very happy with the person I spoke with. She did a great job and got straight to the point…

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Patients are Talking! “Your team is amazing! The person who took my payment was very friendly, nice and professional.”

Posted on December 9, 2020 by Kylene Ordway

“Your team is amazing! The person who took my payment was very friendly, nice and professional. She answered all my questions and she was great to deal with. Thank you so much for the excellent customer service! Makes it paying those bills a lot less…

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