Healthcare revenue cycle management is a complex process that involves the management and improvement of all parts of the revenue cycle. Many healthcare providers struggle to find the time to efficiently and accurately manage their own revenue cycle because healthcare revenue cycle management…

Claim denials are a common issue that not only complicates your revenue cycle but also negatively impacts the patient experience, which can have lasting repercussions on your medical practice. If your practice serves Medicaid, Medicare, and VA patients, you may need to be…

Patient financing is a critical part of delivering a positive healthcare experience for customers and is directly linked to retaining their loyalty. Yet, many healthcare organizations don’t measure the impact the financial experience has on customers.

The financial experience is the…

As healthcare costs rise, and administrative burdens grow, healthcare providers are increasingly looking to outsource parts of their services to alleviate some of the strain. If your organization is considering outsourcing your revenue cycle management, you’re not alone. By 2023 the outsourced revenue…

In 2020, consumer finance company Credit Karma conducted an analysis of 20 million members in the United States. The results showed that Americans owed a total of $45 billion in medical debt — around $2,200 per member surveyed. Hospitalizations were responsible for…

Healthcare may be an essential need with a potentially unlimited supply of patients, but the costs of running a medical practice are high and increase rapidly. Whether you operate a private practice or lead a larger group, you need to balance the cost…

KeyBridge is proud to announce it was recently selected as one of the 2021 Best Places to Work in Collections.

The program was established by insideARM, the leading independent news and information provider for the Collections industry, and is administered by Best…

Brian Garver had a great time presenting the Master Class Creating a Culture of Success to Drive Patient Satisfaction to the FL AAHAM group a few months ago. During this fun and engaging zoom call, all the attendees learned about positive company culture done right!

“My rep was very, very sweet and took the time to explain everything to me. It was a great experience. Probably the best one that I have had so thank you very much!” 

“Cari was just awesome! She answered all my questions…