Patients are Talking! “What a kind representative I had help me!”

Posted on May 26, 2021 by Kylene Coate

“What a kind representative I had help me! Beautiful voice, helpful, kind, quick and very mannerly! Thank you so much!

 

“Christina was very precise, easy to understand and very courteous. There is definitely a benefit of having her on your team. Thank you very much.” 

 

“The lady I spoke with was extremely kind and helpful. Also, I really appreciate her bright attitude. Thank you

 

“The young lady was very helpful, polite and courteous. I appreciated her humor that she had with me as well. Thank you very much!

 

“I was very happy that Christina was able to help me with my problems today! She had great customer service. Thank you for having someone like her!

 

“Carina is an amazing person! She was so easy to understand, very pleasant! I can’t say enough good things about her! I was glad she was the one who took care of me today. I really enjoyed speaking with her. Thank you so much!

 

 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

 

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.