Choose Your Master Class

We’ve developed custom content to help every organization deliver a patient-first culture.

  • Beginner

    How to Ensure a Positive Patient Experience in the Revenue Cycle

    Train your team in practical steps to quickly improve financial performance at critical “first-touch” moments with patients.

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    Learn how to:

    • Increase co-pay at the door
    • Communicate effectively to patients
    • Deliver an exceptional customer service experience

    Who It’s For:

    • Patient Access Teams
    • Financial Departments
    • Revenue Management Teams
  • Most Popular

    Intermediate

    How To Create a Culture of Success to Drive Patient Satisfaction

    Discover how to create a dynamic, purposeful culture that drives superior financial results and optimal employee satisfaction.

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    Learn how to:

    • Avoid the “culture-by-default” syndrome
    • Design a patient-first culture around 4 core principles
    • Ensure complete buy-in from every member of your team

    Who It’s For:

    • Patient Access Teams
    • Clinical Staff Teams
    • Financial Departments
    • Revenue Management Teams
  • Expert

    How to Build Effective, High Performing Teams

    The key to success is the people that surround you. Learn how to build your team into a performance powerhouse.

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    Learn how to:

    • Establish KPIs for team accountability
    • Hire the best possible individuals
    • Motivate mid-performers to become rockstars

    Who It’s For:

    • Directors
    • VPs
    • Executives

Want to bring all three master classes to your team? Get the all-access pass

Formatted for Team Enrichment

KeyBridge Master Classes are hands-on workshops conducted at a location of your choosing.

  • 90 minutes

    Each class is easily scheduled to fit your team’s availability

  • On Site

    Held on your location, or at a location of your choosing

  • Full Involvement

    Each class includes working sessions and group participation

Want to give your team a KeyBridge Master Class or book for your conference? Let’s Talk

Get a Full Day of Master Classes

Want to bring all the Master Classes to your team? Or, develop a custom lesson plan to address specific goals for your team? Register for the all-access pass.

  • 3 Interactive Workshops
  • Up to 2 Days on Location
  • Custom Content

Interested in all-access? Contact us

Who’s Participated

A sample of the organizations who have participated in a KeyBridge Master Class:

Register for a KeyBridge Master Class

To get started, all you need to do is give us a little bit of information below. A representative will be in contact with you to confirm the topic and the details.
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