Can’t Pay Now? Don’t Fret.
It’s important to work toward resolving your account—outstanding medical bills may affect your credit rating and ability to obtain credit in the future. If you owe an amount that you may not be able to immediately afford, know that you have options.
We typically discuss the following with patients we serve:
Validate Your Balance
As a consumer, you have the right to validate the balance you owe. You may do this by calling the provider directly, or you may ask us for proof of debt in writing within 30 days upon receiving your first validation notice.
If your financial situation prohibits you from paying your balance, we may be able to establish a reasonable payment plan to help you resolve your account.
Budget to Pay Off
Patients often find that reprioritizing their budget and managing non-essential spending can facilitate a faster pay off of their medical bills.
Our team is experienced and train continually in credit & collections.
Have a question? We’re happy to help.
Able to Pay, But Not Sure How?
We provide several easy options to pay your balance:
Pay By Phone
You can pay by check, VISA, MasterCard, or Discover over the phone. Please have your bill and account number ready when you call.
Toll Free: 1-877-879-9822
We accept payment online through a secure portal. All information is encrypted to ensure your privacy.
Pay By Mail
You can send a payment to:
KeyBridge Medical Revenue Care
P.O. Box 1568
Lima, OH 45802
Please include your letter stub or account number with any mailed payments.
Not Sure Where To Start?
That’s why we are here. Please contact us. You’ll find we’re kind, respectful, knowledgeable, and helpful. Together, we’ll find the right path forward.
Call us toll-free at 1-877-9822.
Prefer to send an email? Leave us a message below.
Contact Patient Services
Have questions about your accounts? Just leave a little bit of information, and one of our patient care representatives will be in touch.