While many patients are surprised by the sticker price of healthcare, they should also be shocked by the administrative costs created in a healthcare revenue cycle. The Journal of the American Medical Association (JAMA) published a study that…

Kristen Jacobsen of RevSpring recently shared insights on digital engagement in the healthcare industry on The Revenue Cycle Rundown, a new live show hosted by KeyBridge Medical Revenue Care. She shed light on what digital engagement is and how important it’s become to the industry.

Positive healthcare culture is a critical part of remaining competitive in an industry that's increasingly driven by patient satisfaction. But what is healthy healthcare culture, and how can you cultivate it within your practice?

A healthy healthcare culture…

From reducing medical errors, staff turnover, or increasing patient collections, there are common areas that hospitals tend to focus on when wanting to reduce errors and improve their bottom line. But one area that is often overlooked is…

Healthcare revenue cycle management is a complex process that involves the management and improvement of all parts of the revenue cycle. Many healthcare providers struggle to find the time to efficiently and accurately manage their own revenue cycle because healthcare revenue cycle management…

Claim denials are a common issue that not only complicates your revenue cycle but also negatively impacts the patient experience, which can have lasting repercussions on your medical practice. If your practice serves Medicaid, Medicare, and VA patients, you may need to be…

Patient financing is a critical part of delivering a positive healthcare experience for customers and is directly linked to retaining their loyalty. Yet, many healthcare organizations don’t measure the impact the financial experience has on customers.

The financial experience is the…

As healthcare costs rise, and administrative burdens grow, healthcare providers are increasingly looking to outsource parts of their services to alleviate some of the strain. If your organization is considering outsourcing your revenue cycle management, you’re not alone. By 2023 the outsourced revenue…

In 2020, consumer finance company Credit Karma conducted an analysis of 20 million members in the United States. The results showed that Americans owed a total of $45 billion in medical debt — around $2,200 per member surveyed. Hospitalizations were responsible for…