Unfortunately, the healthcare industry faces a massive labor shortage, extending beyond clinicians and nurses to the back office. The back office is the part of a medical practice that patients rarely see. The “business” side of the practice deals with medical coding, debt…

According to the United States Census Bureau data, 19% of American households had medical bills they couldn't pay for right away. The median debt is $2000 — however, only 39% of Americans have…

Patient financial responsibility for healthcare costs has grown rapidly over the past few years, rising from 5% to 35% in two decades. Today, patients are now the third-largest payer behind Medicare and Medicaid.

This increase in…

Patients are now responsible for a larger-than-ever proportion of healthcare bills than ever before. Patients now have larger deductibles and have to pay closer attention to their costs. With this new swing toward the patient-as-payer, healthcare providers need to do more to keep…

While many patients are surprised by the sticker price of healthcare, they should also be shocked by the administrative costs created in a healthcare revenue cycle. The Journal of the American Medical Association (JAMA) published a study that…

Kristen Jacobsen of RevSpring recently shared insights on digital engagement in the healthcare industry on The Revenue Cycle Rundown, a new live show hosted by KeyBridge Medical Revenue Care. She shed light on what digital engagement is and how important it’s become to the industry.

Positive healthcare culture is a critical part of remaining competitive in an industry that's increasingly driven by patient satisfaction. But what is healthy healthcare culture, and how can you cultivate it within your practice?

A healthy healthcare culture…

From reducing medical errors, staff turnover, or increasing patient collections, there are common areas that hospitals tend to focus on when wanting to reduce errors and improve their bottom line. But one area that is often overlooked is…