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Patients are Talking! “Darnecia was very kind to me and did a great job…”
https://www.keybridgemed.com/2021/05/05/patients-are-talking-darnecia-was-very-kind-to-me-and-did-a-great-job/
“Darnecia was very kind to me and did a great job. I appreciated what she did. You guys are the best and take real good care of your customers! Thank you so much” “I really appreciate that the agent treated me like a human and didn't just put me in the apple basket of someone who doesn't pay their…
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Patients are Talking! “I really appreciated this kind of phone call…”
https://www.keybridgemed.com/2021/04/21/patients-are-talking-i-really-appreciated-this-kind-of-phone-call/
“I really appreciated this kind of phone call. Usually when you get these calls, the people are upsetting and disrespectful, but you guys were not like that! The pandemic has put a big strain on the people who have been out of work and their income has changed so I really appreciate you guys so much! Thank you.” “Kandis…
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Patients are Talking! “My rep was absolutely wonderful! Just unbelievable!”
https://www.keybridgemed.com/2021/04/14/patients-are-talking-my-rep-was-absolutely-wonderful-just-unbelievable/
“My rep was absolutely wonderful! Just unbelievable! I really appreciate everything she did to help me. Thank you so much!” “Will was fantastic! He was helpful, understanding and respectful. Thank you so much!” “Missy was very informative and respectful. I would love to be able to talk to her again if I ever had an issue with my…
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Patients are Talking! “Melissa was very kind, listened patiently and looked into my situation deeply…”
https://www.keybridgemed.com/2021/03/24/patients-are-talking-melissa-was-very-kind-listened-patiently-and-looked-into-my-situation-deeply/
“Melissa was very kind, listened patiently and looked into my situation deeply to give me correct info. She offered assistance on how I can resolve my problem. She was a delight and very very helpful! Thank you so much!” “Jaimee was so nice, kind and respectful and I really appreciate that. The more people you hire like that, the…
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Patients are talking! “My representative was outstanding!”
https://www.keybridgemed.com/2021/03/17/patients-are-talking-my-representative-was-outstanding/
“My representative was outstanding! She explained everything to me and handled everything professionally. Great job! I really appreciated her. Thank you.” “Christina was extremely patient and listened to all my needs for medical care. She really went over the mark for helping me navigate the system and explained my insurance to me. I have been isolated in my apartment…
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Patients are Talking! “The young lady I spoke to was very caring, understanding and very patient…”
https://www.keybridgemed.com/2021/02/17/patients-are-talking-the-young-lady-i-spoke-to-was-very-caring-understanding-and-very-patient/
“The young lady I spoke to was very caring, understanding and very patient. I felt very at ease talking to her and I appreciate her great customer skills. Thank you!” “Keshia was very nice! I know a lot of people complain and they don't always acknowledge when someone does a good job and I wanted to do that for…
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Patients are Talking! “Will was phenomenal!”
https://www.keybridgemed.com/2021/01/27/patients-are-talking-will-was-phenomenal/
“Will was phenomenal! I was very frustrated and he eventually was able to calm me down. He was awesome and willing to help me get this figured out. Thank you so much!” “The lady I spoke to treated me with dignity and respect and I greatly appreciate that! Thank you so much!” “The rep was very kind and…
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Patients are Talking! “I have always been very pleased with how courteous and polite your agents are…”
https://www.keybridgemed.com/2021/01/13/patients-are-talking-i-have-always-been-very-pleased-with-how-courteous-and-polite-your-agents-are/
“I have always been very pleased with how courteous and polite your agents are and I thank you very much!” “You can’t make any more improvements than what you have. All the reps I have spoken to at KeyBridge have all been so polite and have such patience. They all have so much empathy and I appreciate you all…
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Patients are Talking! “The lady I just spoke to was absolutely wonderful! Best person I have spoken to on the phone in a really long time! Thank you!”
https://www.keybridgemed.com/2020/12/23/patients-are-talking-the-lady-i-just-spoke-to-was-absolutely-wonderful-best-person-i-have-spoken-to-on-the-phone-in-a-really-long-time-thank-you/
“The lady I just spoke to was absolutely wonderful! Best person I have spoken to on the phone in a really long time! Thank you!” “The representative was very patient with me. She knew exactly what I needed to do and walked me right through everything. She put my mind at ease and I truly, truly appreciate her. Thank…
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Patients are Talking! “I really appreciated Becky’s help. She was outstanding and a wonderful employee for you.”
https://www.keybridgemed.com/2020/12/16/patients-are-talking-i-really-appreciated-beckys-help-she-was-outstanding-and-a-wonderful-employee-for-you/
“I really appreciated Becky's help. She was outstanding and a wonderful employee for you. She is very friendly and knowledgeable. Thank you!” “I am very happy with the person I spoke with. She did a great job and got straight to the point and was very polite. I give her high praise! Thank you very much!” “The girl…