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Patients are Talking! “I was really pleased with my service…”
https://www.keybridgemed.com/2020/08/19/patients-are-talking-i-was-really-pleased-with-my-service/
“I was really pleased with my service from the representative; she did a wonderful job! She was very courteous, very polite, and understanding. She is a real blessing! Thank you so much for taking care of me, and I will pay this off as soon as I can!” “Sandy was very professional, pleasant, and very supportive in these bills that I have…
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Patients are Talking! “The young lady who helped me with this phone call was amazing; very respectful…”
https://www.keybridgemed.com/2020/07/29/patients-are-talking-the-young-lady-who-helped-me-with-this-phone-call-was-amazing-very-respectful/
“The young lady who helped me with this phone call was amazing; very respectful, informative and extremely helpful. I am going to have a much better day, thanks to the way she treated me and helped me. Thank you!” “He was very patient and explained everything very well. He has a lot of knowledge with what he is doing.…
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Patients are Talking! “I had a very pleasant experience. The person I spoke with was very pleasant, polite and respectful.”
https://www.keybridgemed.com/2020/06/24/patients-are-talking-i-had-a-very-pleasant-experience-the-person-i-spoke-with-was-very-pleasant-polite-and-respectful/
“I had a very pleasant experience. The person I spoke with was very pleasant, polite and respectful.” “I just wanted to say that Emily was very polite and nice. She made a very stressful thing easier. Thank you.” “Kristy is the best! I really appreciate her patience and her calming voice when she explains billing matters. She's a…
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Patients are Talking! “I would just like to say that John was excellent in his service. He was professional, respectful, and helpful…”
https://www.keybridgemed.com/2020/06/17/patients-are-talking-i-would-just-like-to-say-that-john-was-excellent-in-his-service-he-was-professional-respectful-and-helpful/
"I would just like to say that John was excellent in his service. He was professional, respectful, and helpful. It was unlike any other collection experience I have had. I give him 10 stars." “I am very impressed with this company. I was treated with respectful. Jennifer was my customer care rep and I really had a good experience.” …
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Patients are Talking! “The lady I talked to on the phone was just so nice…”
https://www.keybridgemed.com/2020/04/29/patients-are-talking-the-lady-i-talked-to-on-the-phone-was-just-so-nice/
"The lady I talked to on the phone was just so nice. Her voice was so soft and I truly enjoyed talking to her even though I was paying a bill. Thank you." “Thank you KeyBridge for always treating me with respect. Have a great week and stay healthy. I look forward to talking to you again. I don't…
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Patients are Talking! “Your people did a very great job of treating us with respect…”
https://www.keybridgemed.com/2020/03/18/patients-are-talking-4/
"Everyone I talk to at your office are always super nice. Today, Missy went above and beyond. She made sure to answer all of my questions and made me feel like I'm not paying a debt, I'm talking to real people. I appreciate that. Have a good day!" “As always, KeyBridge, your people did a very great job of…
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Patients are Talking! “the customer assistance is awesome…”
https://www.keybridgemed.com/2020/01/15/patients-are-talking-1-15-20/
"The young lady that talked to me was very informative, very polite, and very respectful. Thank you!" “The gentleman I had, Jacob, was very to the point and made my experience fast and easy. It was greatly appreciated, thanks!” “I would like to make it noted that Katlyn did an excellent job serving me today. I have never…
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Patients are Talking! “I really appreciated how kind she was…”
https://www.keybridgemed.com/2020/01/08/patients-are-talking-1-8-2020/
"Becky was very friendly and helpful. I really appreciated how kind she was to me!" “My representative that I talked to today was Karrah, and she was very friendly and very nice. In her voice, you could tell that she enjoys her job. Thank you!” “I spoke to a young woman by the name of Kara; she was…
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Patients are Talking! “I had a great experience…”
https://www.keybridgemed.com/2019/12/18/patients-are-talking-i-had-a-great-experience/
"I had a great experience on the phone with your rep. If all your people are like he is, you won't have any problems! Thank you!" “Judy did an excellent job! She thoroughly explained everything to me and why it's so confusing with the medical bills. I would recommend her to anyone; she is very good at customer service.” “I love working…
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Patients are Talking! “I enjoy talking to every one of them…”
https://www.keybridgemed.com/2019/11/20/patients-are-talking-i-enjoy-talking-to-every-one-of-them/
“The rep that I talked to was super! She answered all of my questions and was absolutely great. Your reps are always so pleasant; I enjoy talking to every one of them, when I have to call in each month. Thank you, so much!” “Michelle was very helpful and a very pleasant person to talk to. I was very…