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Patients are Talking! “I had a very pleasant experience. The person I spoke with was very pleasant, polite and respectful.”
https://www.keybridgemed.com/2020/06/24/patients-are-talking-i-had-a-very-pleasant-experience-the-person-i-spoke-with-was-very-pleasant-polite-and-respectful/
“I had a very pleasant experience. The person I spoke with was very pleasant, polite and respectful.” “I just wanted to say that Emily was very polite and nice. She made a very stressful thing easier. Thank you.” “Kristy is the best! I really appreciate her patience and her calming voice when she explains billing matters. She's a…
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Patients are Talking! “I would just like to say that John was excellent in his service. He was professional, respectful, and helpful…”
https://www.keybridgemed.com/2020/06/17/patients-are-talking-i-would-just-like-to-say-that-john-was-excellent-in-his-service-he-was-professional-respectful-and-helpful/
"I would just like to say that John was excellent in his service. He was professional, respectful, and helpful. It was unlike any other collection experience I have had. I give him 10 stars." “I am very impressed with this company. I was treated with respectful. Jennifer was my customer care rep and I really had a good experience.” …
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Patients are Talking! “The lady I talked to on the phone was just so nice…”
https://www.keybridgemed.com/2020/04/29/patients-are-talking-the-lady-i-talked-to-on-the-phone-was-just-so-nice/
"The lady I talked to on the phone was just so nice. Her voice was so soft and I truly enjoyed talking to her even though I was paying a bill. Thank you." “Thank you KeyBridge for always treating me with respect. Have a great week and stay healthy. I look forward to talking to you again. I don't…
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Patients are Talking! “Your people did a very great job of treating us with respect…”
https://www.keybridgemed.com/2020/03/18/patients-are-talking-4/
"Everyone I talk to at your office are always super nice. Today, Missy went above and beyond. She made sure to answer all of my questions and made me feel like I'm not paying a debt, I'm talking to real people. I appreciate that. Have a good day!" “As always, KeyBridge, your people did a very great job of…
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Patients are Talking! “the customer assistance is awesome…”
https://www.keybridgemed.com/2020/01/15/patients-are-talking-1-15-20/
"The young lady that talked to me was very informative, very polite, and very respectful. Thank you!" “The gentleman I had, Jacob, was very to the point and made my experience fast and easy. It was greatly appreciated, thanks!” “I would like to make it noted that Katlyn did an excellent job serving me today. I have never…
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Patients are Talking! “I really appreciated how kind she was…”
https://www.keybridgemed.com/2020/01/08/patients-are-talking-1-8-2020/
"Becky was very friendly and helpful. I really appreciated how kind she was to me!" “My representative that I talked to today was Karrah, and she was very friendly and very nice. In her voice, you could tell that she enjoys her job. Thank you!” “I spoke to a young woman by the name of Kara; she was…
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Patients are Talking! “I had a great experience…”
https://www.keybridgemed.com/2019/12/18/patients-are-talking-i-had-a-great-experience/
"I had a great experience on the phone with your rep. If all your people are like he is, you won't have any problems! Thank you!" “Judy did an excellent job! She thoroughly explained everything to me and why it's so confusing with the medical bills. I would recommend her to anyone; she is very good at customer service.” “I love working…
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Patients are Talking! “I enjoy talking to every one of them…”
https://www.keybridgemed.com/2019/11/20/patients-are-talking-i-enjoy-talking-to-every-one-of-them/
“The rep that I talked to was super! She answered all of my questions and was absolutely great. Your reps are always so pleasant; I enjoy talking to every one of them, when I have to call in each month. Thank you, so much!” “Michelle was very helpful and a very pleasant person to talk to. I was very…
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Patients are Talking! “Your customer service rep was very polite…”
https://www.keybridgemed.com/2019/10/23/patients-are-talking-your-customer-service-rep-was-very-polite/
“Your rep helped me out very nicely. She was very thorough, very pleasant and very nice with older people. I appreciate that, thank you!” “The representative I worked with today was Ashley. She was very helpful and was able to explain what my charge was for and helped me through the process of getting it taken care of. I appreciate your help,…
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Patients are Talking! “She went out of her way…”
https://www.keybridgemed.com/2019/10/09/patients-are-talking-2/
“I wanted to compliment Emily. She went out of her way to try to find some information for me in regards to my account. She called me back today and I just really appreciate that. She's very pleasant and easy to understand. Thank you, so much!” “Your rep was very pleasant. I don't usually find people that pleasant and…