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Archives
Patient Experience

  • Patients are Talking! “Jennifer was very helpful and resolved my issue…”

    https://www.keybridgemed.com/2020/11/25/patients-are-talking-jennifer-was-very-helpful-and-resolved-my-issue/

    “Jennifer was very helpful and resolved my issue. I wish I hadn’t been worried about it so long and called earlier because she was very helpful and worked with me on a payment plan so thank you again!”    “I want to reach out to the supervisor. The rep I had was excellent and wonderful to talk to. She was…

  • Patients are Talking! “Your agents are the friendliest and most professional people…”

    https://www.keybridgemed.com/2020/10/28/patients-are-talking-your-agents-are-the-friendliest-and-most-professional-people/

    “Your agents are the friendliest and most professional people I deal with when I have had to call and think they need to be congratulated! Thank you so much!”    “Melissa was very knowledgeable of my situation. She was extremely patient and understanding and helped me so much and I am so thankful for her”    “Jennifer was very helpful…

  • Patients are Talking! “The lady that helped me was very helpful and …”

    https://www.keybridgemed.com/2020/10/21/patients-are-talking-the-lady-that-helped-me-was-very-helpful-and/

    “The lady that helped me was very helpful and knowledgeable of her job. She was very kind and courteous. She deserves some credit of being one of your outstanding employees! Thank you so much!”   “Keshia was so kind and I would really like to make sure she has an acknowledgment bc sometimes kindness goes a long way and she…

  • Patients are Talking! “My representative was overly and abundantly helpful…”

    https://www.keybridgemed.com/2020/09/30/patients-are-talking-my-representative-was-overly-and-abundantly-helpful/

    “My representative was overly and abundantly helpful. I am very satisfied and it was a wonderful experience. Thank you for taking a stressful situation and making it easier for me and providing excellent service!”   “She was very patient and understanding and gave me all the information I needed to get this taken care of. She was just brilliant and…

  • Patients are Talking! “I was really pleased with my service…”

    https://www.keybridgemed.com/2020/08/19/patients-are-talking-i-was-really-pleased-with-my-service/

    “I was really pleased with my service from the representative; she did a wonderful job! She was very courteous, very polite, and understanding. She is a real blessing! Thank you so much for taking care of me, and I will pay this off as soon as I can!”   “Sandy was very professional, pleasant, and very supportive in these bills that I have…

  • Patients are Talking! “The young lady who helped me with this phone call was amazing; very respectful…”

    https://www.keybridgemed.com/2020/07/29/patients-are-talking-the-young-lady-who-helped-me-with-this-phone-call-was-amazing-very-respectful/

    “The young lady who helped me with this phone call was amazing; very respectful, informative and extremely helpful. I am going to have a much better day, thanks to the way she treated me and helped me. Thank you!”    “He was very patient and explained everything very well. He has a lot of knowledge with what he is doing.…

  • Patients are Talking! “I had a very pleasant experience. The person I spoke with was very pleasant, polite and respectful.”

    https://www.keybridgemed.com/2020/06/24/patients-are-talking-i-had-a-very-pleasant-experience-the-person-i-spoke-with-was-very-pleasant-polite-and-respectful/

    “I had a very pleasant experience. The person I spoke with was very pleasant, polite and respectful.”    “I just wanted to say that Emily was very polite and nice. She made a very stressful thing easier. Thank you.”    “Kristy is the best! I really appreciate her patience and her calming voice when she explains billing matters. She's a…

  • Patients are Talking! “I would just like to say that John was excellent in his service. He was professional, respectful, and helpful…”

    https://www.keybridgemed.com/2020/06/17/patients-are-talking-i-would-just-like-to-say-that-john-was-excellent-in-his-service-he-was-professional-respectful-and-helpful/

    "I would just like to say that John was excellent in his service. He was professional, respectful, and helpful. It was unlike any other collection experience I have had. I give him 10 stars."   “I am very impressed with this company. I was treated with respectful. Jennifer was my customer care rep and I really had a good experience.” …

  • Patients are Talking! “The lady I talked to on the phone was just so nice…”

    https://www.keybridgemed.com/2020/04/29/patients-are-talking-the-lady-i-talked-to-on-the-phone-was-just-so-nice/

    "The lady I talked to on the phone was just so nice. Her voice was so soft and I truly enjoyed talking to her even though I was paying a bill. Thank you."   “Thank you KeyBridge for always treating me with respect. Have a great week and stay healthy. I look forward to talking to you again. I don't…

  • Patients are Talking! “Your people did a very great job of treating us with respect…”

    https://www.keybridgemed.com/2020/03/18/patients-are-talking-4/

    "Everyone I talk to at your office are always super nice.  Today, Missy went above and beyond.  She made sure to answer all of my questions and made me feel like I'm not paying a debt, I'm talking to real people.  I appreciate that.  Have a good day!"   “As always, KeyBridge, your people did a very great job of…

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2348 Baton Rouge Ave

Lima, OH 45805

1.877.222.4114

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KeyBridge is a debt collection agency. This is an attempt to collect a debt. Any information obtained will be used for that purpose.