Patients are Talking! “I had a very pleasant experience. The person I spoke with was very pleasant, polite and respectful.”

Posted on June 24, 2020 by Kylene Coate

“I had a very pleasant experience. The person I spoke with was very pleasant, polite and respectful.” 

 

“I just wanted to say that Emily was very polite and nice. She made a very stressful thing easier. Thank you.” 

 

“Kristy is the best! I really appreciate her patience and her calming voice when she explains billing matters. She’s a gem! Thank you! 

 

“The representative that helped me was very kind very helpful and solved my issue very quickly. I was very satisfied and happy you guys have such great representatives working for you. Thank you! 

 

“Kimberly was polite, knowledgeable, and friendly. I just appreciate her good attitude. Thank you.” 

 

 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

 

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.