Patients are Talking! “My representative was overly and abundantly helpful…”

Posted on September 30, 2020 by Kylene Ordway

“My representative was overly and abundantly helpful. I am very satisfied and it was a wonderful experience. Thank you for taking a stressful situation and making it easier for me and providing excellent service!”

“She was very patient and understanding and gave me all the information I needed to get this taken care of. She was just brilliant and amazing! Thank you!”

“Dealing with Becky was an absolute delight. She was very informative and respectful and we were able to get things tied up very quickly. I sure appreciated her help!”

“My representative was super! She gave me information on my account that I didn’t know and I’m so thankful she let me know so I could get this taken care of. All of your girls are so helpful and kind and I appreciate everything you have done for me. Thank you”

“Leanna was so sweet. Just a ray of sunshine! Very very knowledgeable and helped me take care of the bill I had today. She is a keeper! Thank you very much!“

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.