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Archives
Callie Koenig

  • The Rodeo is coming to WV HFMA!

    https://www.keybridgemed.com/2019/05/13/the-rodeo-is-coming-to-wv-hfma/

    Will we see you this Wednesday through Friday at the West Virginia HFMA Spring Education meeting?  Don't miss it; there will be so much to do and fantastic opportunities for participation! Come on down to the Stonewall Resort and support WV HFMA... rodeo style!   [video width="1920" height="1080" mp4="https://www.keybridgemed.com/wp-content/uploads/2019/05/wv-hfma-conference-keybridge.mp4"][/video] Learn More

  • Patients are Talking! “Regardless of how you may feel, Sherry will make you feel better…”

    https://www.keybridgemed.com/2019/05/08/patients-are-talking-regardless-of-how-you-may-feel-sherry-will-make-you-feel-better/

    "The phone call I just had was great. Ashley was very knowledgeable, informative, and very professional. I usually don't leave feedback, but I wanted to do so with this phone call. Ashley was great, thank you!"   "The representative I just spoke with was Becky. She was very respectful, very upbeat, and took care of my every need. Thank you, very much!"   …

  • Patients are Talking! “The lady that helped me out today was incredible…”

    https://www.keybridgemed.com/2019/05/01/patients-are-talking-the-lady-that-helped-me-out-today-was-incredible/

    "Your representative that assisted me was fantastic; very cordial, very nice and very professional. She helped me out tremendously and got my bill taken care of. Thank you, very much!"    "I would just like to thank the lady I spoke with today. She was very kind and very gracious. Again, thank you!"    "The lady that helped me out today was incredible. She…

  • Patients are Talking! “Emily was very nice and courteous…”

    https://www.keybridgemed.com/2019/04/24/patients-are-talking-emily-was-very-nice-and-courteous/

    "The woman who answered my call was probably one of the nicest people I have ever talked to on the phone. Kudos to her; she calmed me down before I even had the chance to explode into anger. Thanks!"   "The lady that I just talked to, Emily, was very nice and courteous. Thanks, a lot!"    "I talked to…

  • Patients are Talking! “Emily was more than kind. Her attitude…”

    https://www.keybridgemed.com/2019/04/17/patients-are-talking-emily-was-more-than-kind-her-attitude/

    "Emily was more than kind. Her attitude, her voice, everything about her was very friendly and very kind. I appreciated her, very much! Thank you!"   "Every time I deal with your people they are always very polite, professional, and attempt to do everything possible to help you out and work with you. The last lady I talked to was very nice, thanks!"   …

  • Patients are Talking! “She was the most pleasant girl I have ever spoke with…”

    https://www.keybridgemed.com/2019/04/10/patients-are-talking-she-was-the-most-pleasant-girl-i-have-ever-spoke-with/

    "The lady I spoke with was very pleasant. I could hear everything she said, which was very helpful. She was very articulate, I would have to give her an A+. Thanks, so much!"    "I appreciate the way Keshia was very respectful and helpful in helping me understand my statement and how the claims work. Thank you!"   "The young lady…

  • Patients are Talking! “My representative was very courteous…”

    https://www.keybridgemed.com/2019/04/03/patients-are-talking-my-representative-was-very-courteous/

    “Your representative was very pleasant and knowledgeable, he took care of my problem for me quickly and efficiently!  Thank you!”   “Ashley was very knowledgeable and nice. She knew exactly what to do when told her what was going on. Thank you, very much!”   “My representative was very courteous and nice. She was very respectful and took the time to explain…

  • Patients are Talking! “I felt better after the call…”

    https://www.keybridgemed.com/2019/03/27/patients-are-talking-i-felt-better-after-the-call/

    " I talked to Keshia today; it was lovely. Not only did I get my statement paid, I felt better after the call because her voice was so pretty and uplifting. Thanks, a lot!."   "Courtney was very helpful and thorough with her answers to my questions. I really appreciated her professionalism."   "Your customer service rep that talked with me was very…

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