Patients are Talking! “She was the most pleasant girl I have ever spoke with…”

Posted on April 10, 2019 by Callie Koenig

“The lady I spoke with was very pleasant. I could hear everything she said, which was very helpful. She was very articulate, I would have to give her an A+. Thanks, so much!” 

 

“I appreciate the way Keshia was very respectful and helpful in helping me understand my statement and how the claims work. Thank you!”

 

“The young lady who helped me today was very helpful, very kind, professional and nice. Thank you so much and I hope you have a good day!” 

 

“The girl that helped me today was the most pleasant girl I have ever spoke with; very sweet, very nice!” 

 

“The lady I spoke with today was very helpful and took the time to explain all of the information to me. She was wonderful, thank you so much!” 

 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

 

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.