Patients are Talking! “Emily was more than kind. Her attitude…”

Posted on April 17, 2019 by Callie Koenig

“Emily was more than kind. Her attitude, her voice, everything about her was very friendly and very kind. I appreciated her, very much! Thank you!”


“Every time I deal with your people they are always very polite, professional, and attempt to do everything possible to help you out and work with you. The last lady I talked to was very nice, thanks!” 


“I was very pleased with the way I was treated; with respect and dignity. Thank you, very much.” 


“The representative I spoke with was very helpful, very courteous, very kind, and really made me feel better after our talk. I appreciate her helping me out, thank you!” 


“I was on the phone with a young lady by the name of Karrah today. She was very, very respectful, very clear and just a pleasure to work with! Thank you!” 


All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.


Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.

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