Patients are Talking! “My representative was very courteous…”

Posted on April 3, 2019 by Callie Koenig

“Your representative was very pleasant and knowledgeable, he took care of my problem for me quickly and efficiently!  Thank you!”

 

“Ashley was very knowledgeable and nice. She knew exactly what to do when told her what was going on. Thank you, very much!”

 

“My representative was very courteous and nice. She was very respectful and took the time to explain my bill to me.

 

“The representative I spoke with was very friendly, spoke clearly, and advised me of everything I needed to know. She was a very nice representative, thank you!”

 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

 

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.