Culture Counts.

"Your representative that assisted me was fantastic; very cordial, very nice and very professional. She helped me out tremendously and got my bill taken care of. Thank you, very much!" 

"I would just like to thank the lady I spoke with today. She…

"The woman who answered my call was probably one of the nicest people I have ever talked to on the phone. Kudos to her; she calmed me down before I even had the chance to explode into anger. Thanks!"

"The lady that I just…

"Emily was more than kind. Her attitude, her voice, everything about her was very friendly and very kind. I appreciated her, very much! Thank you!"

"Every time I deal with your people they are always very polite, professional, and attempt to do everything possible to help…

"The lady I spoke with was very pleasant. I could hear everything she said, which was very helpful. She was very articulate, I would have to give her an A+. Thanks, so much!" 

"I appreciate the way Keshia was very respectful and helpful in helping…

“Your representative was very pleasant and knowledgeable, he took care of my problem for me quickly and efficiently!  Thank you!”

“Ashley was very knowledgeable and nice. She knew exactly what to do when told her what was going on. Thank you, very much!”

“My representative…

" I talked to Keshia today; it was lovely. Not only did I get my statement paid, I felt better after the call because her voice was so pretty and uplifting. Thanks, a lot!."

"Courtney was very helpful and thorough with her answers to my questions.…

In celebration of Telecommuter Appreciation Week (yes, it's a real thing), we are giving a shout out to the hardworking telecommuters who are a valued part of the KeyBridge family.  We APPRECIATE you Danielle, Hannah, Jenna, Judith, Julie, Katlyn, Kelly, Lori, Megan, Michelle, Rebecca, Shelby,…

Brian and Kayla were pleased to be invited to spend some time sharing the KeyBridge Master Class "Transform YOUR Team into a Performance Powerhouse" with the Southwestern Ohio chapter of HFMA.

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Brian and Kayla were pleased to be invited to spend some time with the revenue cycle staff at Fisher-Titus Medical Center.  Brian shared the KeyBridge Master Class "Happy Patients Pay:  Delivering a Positive Patient Experience in the Revenue Cycle".   …