Patients are Talking! “I felt better after the call…”

Posted on March 27, 2019 by Callie Koenig

" I talked to Keshia today; it was lovely. Not only did I get my statement paid, I felt better after the call because her voice was so pretty and uplifting. Thanks, a lot!."   "Courtney was very helpful and thorough with her answers to my questions. I really appreciated her professionalism."   "Your customer service rep that talked with me was very…

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Patients are Talking! “I felt better after the call…”

Posted on March 27, 2019 by Callie Koenig

" I talked to Keshia today; it was lovely. Not only did I get my statement paid, I felt better after the call because her voice was so pretty and uplifting. Thanks, a lot!."

 

"Courtney was very helpful and thorough with her answers to my questions.…

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Shout Out to Our Telecommuters!

Posted on March 4, 2019 by Lisa

In celebration of Telecommuter Appreciation Week (yes, it's a real thing), we are giving a shout out to the hardworking telecommuters who are a valued part of the KeyBridge family.  We APPRECIATE you Danielle, Hannah, Jenna, Judith, Julie, Katlyn, Kelly, Lori, Megan, Michelle, Rebecca, Shelby,…

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Master Class with Southwestern Ohio HFMA

Posted on February 22, 2019 by Lisa

Brian and Kayla were pleased to be invited to spend some time sharing the KeyBridge Master Class "Transform YOUR Team into a Performance Powerhouse" with the Southwestern Ohio chapter of HFMA.

 

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Master Classes at Springfield Gastroenterology & Gastro Care

Posted on February 20, 2019 by Lisa

Brian Garver and Kayla Howell were pleased to be invited to spend some time with the staff at Springfield Gastroenterology & Gastro Care.  KeyBridge created a customized training agenda for Springfield Gastro where Brian was able to share two inspiring…

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Master Classes at Fisher Titus

Posted on February 13, 2019 by Lisa

Brian and Kayla were pleased to be invited to spend some time with the revenue cycle staff at Fisher-Titus Medical Center.  Brian shared the KeyBridge Master Class "Happy Patients Pay:  Delivering a Positive Patient Experience in the Revenue Cycle".   …

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KeyBridge Declares a Penny WAR!

Posted on February 6, 2019 by Lisa

KeyBridge employees are raising money to support Ainsley's Leukemia and Lymphoma Society campaign.
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Patients are Talking 2-6-19

Posted on February 6, 2019 by Lisa

"I just wanted to say that Ashley was extremely professional and patient with me on this all regarding our billing issues.  Thank you!"

 

"She was very pleasant to talk to.  She helped me in every way and was very kind."

 

"Customer service was…

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KeyBridge’s Garver to Host HFMA Webinars

Posted on February 5, 2019 by Lisa

Brian Garver, Vice President, will be hosting a pair of "Lunch and Learn" HFMA webinars following the curriculum of the popular KeyBridge Master Classes.  Register today for the complimentary webinars hosted by the Central Ohio chapter of HFMA:

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Kathi Geiger, $1MM Club

Posted on February 2, 2019 by Lisa

KeyBridge's Kathi Geiger receives $1MM Club for outstanding 2018 business development results.
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Patients are Talking 1-30-19

Posted on January 30, 2019 by Lisa

"You guys are terrific!  Thank you for being so helpful; everybody is super there!"

 

 

"Haley explained everything to me and is helping me out.  I just wanted to give her recognition for that and for the considerate way she talked to me.  I…

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