Patients are Talking! “The lady that helped me out today was incredible…”

Posted on May 1, 2019 by Callie Koenig

"Your representative that assisted me was fantastic; very cordial, very nice and very professional. She helped me out tremendously and got my bill taken care of. Thank you, very much!"    "I would just like to thank the lady I spoke with today. She was very kind and very gracious. Again, thank you!"    "The lady that helped me out today was incredible. She…

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Patients are Talking! “The lady that helped me out today was incredible…”

Posted on May 1, 2019 by Callie Koenig

"Your representative that assisted me was fantastic; very cordial, very nice and very professional. She helped me out tremendously and got my bill taken care of. Thank you, very much!" 

 

"I would just like to thank the lady I spoke with today. She…

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Patients are Talking! “Emily was very nice and courteous…”

Posted on April 24, 2019 by Callie Koenig

"The woman who answered my call was probably one of the nicest people I have ever talked to on the phone. Kudos to her; she calmed me down before I even had the chance to explode into anger. Thanks!"

 

"The lady that I just…

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Patients are Talking! “Emily was more than kind. Her attitude…”

Posted on April 17, 2019 by Callie Koenig

"Emily was more than kind. Her attitude, her voice, everything about her was very friendly and very kind. I appreciated her, very much! Thank you!"

 

"Every time I deal with your people they are always very polite, professional, and attempt to do everything possible to help…

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Patients are Talking! “She was the most pleasant girl I have ever spoke with…”

Posted on April 10, 2019 by Callie Koenig

"The lady I spoke with was very pleasant. I could hear everything she said, which was very helpful. She was very articulate, I would have to give her an A+. Thanks, so much!" 

 

"I appreciate the way Keshia was very respectful and helpful in helping…

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Patients are Talking! “My representative was very courteous…”

Posted on April 3, 2019 by Callie Koenig

“Your representative was very pleasant and knowledgeable, he took care of my problem for me quickly and efficiently!  Thank you!”

 

“Ashley was very knowledgeable and nice. She knew exactly what to do when told her what was going on. Thank you, very much!”

 

“My representative…

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Patients are Talking! “I felt better after the call…”

Posted on March 27, 2019 by Callie Koenig

" I talked to Keshia today; it was lovely. Not only did I get my statement paid, I felt better after the call because her voice was so pretty and uplifting. Thanks, a lot!."

 

"Courtney was very helpful and thorough with her answers to my questions.…

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Shout Out to Our Telecommuters!

Posted on March 4, 2019 by Lisa

In celebration of Telecommuter Appreciation Week (yes, it's a real thing), we are giving a shout out to the hardworking telecommuters who are a valued part of the KeyBridge family.  We APPRECIATE you Danielle, Hannah, Jenna, Judith, Julie, Katlyn, Kelly, Lori, Megan, Michelle, Rebecca, Shelby,…

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Master Class with Southwestern Ohio HFMA

Posted on February 22, 2019 by Lisa

Brian and Kayla were pleased to be invited to spend some time sharing the KeyBridge Master Class "Transform YOUR Team into a Performance Powerhouse" with the Southwestern Ohio chapter of HFMA.

 

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Master Classes at Springfield Gastroenterology & Gastro Care

Posted on February 20, 2019 by Lisa

Brian Garver and Kayla Howell were pleased to be invited to spend some time with the staff at Springfield Gastroenterology & Gastro Care.  KeyBridge created a customized training agenda for Springfield Gastro where Brian was able to share two inspiring…

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Master Classes at Fisher Titus

Posted on February 13, 2019 by Lisa

Brian and Kayla were pleased to be invited to spend some time with the revenue cycle staff at Fisher-Titus Medical Center.  Brian shared the KeyBridge Master Class "Happy Patients Pay:  Delivering a Positive Patient Experience in the Revenue Cycle".   …

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