Patients are Talking! “The lady I talked to on the phone was just so nice…”

Posted on April 29, 2020 by Kylene Coate

"The lady I talked to on the phone was just so nice. Her voice was so soft and I truly enjoyed talking to her even though I was paying a bill. Thank you."   “Thank you KeyBridge for always treating me with respect. Have a great week and stay healthy. I look forward to talking to you again. I don't…

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Patients are Talking! “The lady I talked to on the phone was just so nice…”

Posted on April 29, 2020 by Kylene Coate

"The lady I talked to on the phone was just so nice. Her voice was so soft and I truly enjoyed talking to her even though I was paying a bill. Thank you."

 

“Thank you KeyBridge for always treating me with respect. Have…

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Patients are Talking! “Your people did a very great job of treating us with respect…”

Posted on March 18, 2020 by Callie Koenig

"Everyone I talk to at your office are always super nice.  Today, Missy went above and beyond.  She made sure to answer all of my questions and made me feel like I'm not paying a debt, I'm talking to real people.  I appreciate that.  Have…

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Patients are Talking! “the customer assistance is awesome…”

Posted on January 15, 2020 by Callie Koenig

"The young lady that talked to me was very informative, very polite, and very respectful.  Thank you!"

 

“The gentleman I had, Jacob, was very to the point and made my experience fast and easy.  It was greatly appreciated, thanks!” 

 

“I would…

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Patients are Talking! “I really appreciated how kind she was…”

Posted on January 8, 2020 by Callie Koenig

"Becky was very friendly and helpful.  I really appreciated how kind she was to me!"

 

“My representative that I talked to today was Karrah, and she was very friendly and very nice.  In her voice, you could tell that she enjoys her job. …

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Patients are Talking! “I had a great experience…”

Posted on December 18, 2019 by Callie Koenig

"I had a great experience on the phone with your rep. If all your people are like he is, you won't have any problems!  Thank you!"

 

“Judy did an excellent job!  She thoroughly explained everything to me and why it's so confusing with the medical bills. I…

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Patients are Talking! “You’ve got a great person there…”

Posted on December 4, 2019 by Callie Koenig

"Sarah was very patient with me and helped me understand exactly what I needed to do. I have a lot of things going on and she understood that and really cared about taking the extra time to help me out. Thanks Sarah!"

 

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Patients are Talking! “I enjoy talking to every one of them…”

Posted on November 20, 2019 by Callie Koenig

The rep that I talked to was super!  She answered all of my questions and was absolutely great.  Your reps are always so pleasant; I enjoy talking to every one of them, when I have to call in each month.  Thank you, so much!

 

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Patients are Talking! “Your customer service rep was very polite…”

Posted on October 23, 2019 by Callie Koenig

“Your rep helped me out very nicely.  She was very thorough, very pleasant and very nice with older people. I appreciate that, thank you!”

 

“The representative I worked with today was Ashley.  She was very helpful and was able to explain what my charge…

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Patients are Talking! “She went out of her way…”

Posted on October 9, 2019 by Callie Koenig

“I wanted to compliment Emily.  She went out of her way to try to find some information for me in regards to my account.  She called me back today and I just really appreciate that.  She's very pleasant and easy to understand.  Thank you,…

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Patients are Talking! “She was tremendous, she was kind…”

Posted on September 11, 2019 by Callie Koenig

“Your rep helped me out very nicely.  She was very thorough, very pleasant and very nice with older people. I appreciate that, thank you!”

 

“The representative I worked with today was Ashley.  She was very helpful and was able to explain what my…

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