Master Classes at Fisher Titus
Brian and Kayla were pleased to be invited to spend some time with the revenue cycle staff at Fisher-Titus Medical Center. Brian shared the KeyBridge Master Class "Happy Patients Pay: Delivering a Positive Patient Experience in the Revenue Cycle". Would you like to bring a Master Class training session to your…
KeyBridge Declares a Penny WAR!
KeyBridge employees are raising money to support Ainsley's Leukemia and Lymphoma Society campaign.
Patients are Talking 2-6-19
"I just wanted to say that Ashley was extremely professional and patient with me on this all regarding our billing issues. Thank you!" "She was very pleasant to talk to. She helped me in every way and was very kind." "Customer service was exceptional. She was very nice, explained everything and I was able to set up a…
KeyBridge’s Garver to Host HFMA Webinars
Brian Garver, Vice President, will be hosting a pair of "Lunch and Learn" HFMA webinars following the curriculum of the popular KeyBridge Master Classes. Register today for the complimentary webinars hosted by the Central Ohio chapter of HFMA: How to Create a Culture of Success to Drive Patient Satisfaction February 14, 2019, 12:00 pm - 1:00 pm How to Ensure…
Kathi Geiger, $1MM Club
KeyBridge's Kathi Geiger receives $1MM Club for outstanding 2018 business development results.
Patients are Talking 1-30-19
"You guys are terrific! Thank you for being so helpful; everybody is super there!" "Haley explained everything to me and is helping me out. I just wanted to give her recognition for that and for the considerate way she talked to me. I just want to say thank you!" "Missy was amazing and she took care of…
Patient Experience at Highland District Hospital
Thank you Highland District Hospital for inviting Brian Garver and Kayla Howell to spend the day with your staff. KeyBridge is happy to share our enthusiasm about the patient experience and the vitally important role it plays in your revenue cycle. AND most importantly, we always enjoy having a little fun while getting to know our clients! We are looking forward…
Patients Are Talking 1-16-19
"You have trained people very well to be very nice and friendly over the phone. The gentleman I talked to first, and now Judith - they were friendly, they were positive, they were outgoing. Thank you so much, that made this a whole lot easier for me! I am glad I got the debt paid off. Thank you, I appreciate…
Patients Are Talking 1-9-19
"Keshia was exceptionally helpful! I didn't have an account number; it was kind of strange circumstances. When I talked with her, she seemed to know exactly what I was talking about and was able to help. I really appreciate her and I hope you do, too! Thank you." "Most bill collectors are pretty rude in trying to collect a…
Jeans Day Donation to support Deb’s Dogs
The KeyBridge "Get Hooked" team is very proud to present Deb's Dogs with a donation of almost $1,300 in support of their ongoing efforts to care for dogs that may be neglected, abused or injured and prepare them to be adopted and become somebody's loyal companion. As part of "Get Hooked", our corporate employee engagement program, KeyBridge employees donate 50…