Patients are Talking 2-6-19
Posted on February 6, 2019 by Lisa
“I just wanted to say that Ashley was extremely professional and patient with me on this all regarding our billing issues. Thank you!”
“She was very pleasant to talk to. She helped me in every way and was very kind.”
“Customer service was exceptional. She was very nice, explained everything and I was able to set up a payment plan. I appreciate that very much!”
“I was taken care of today by Patti; I scored her all 10s. From the get go, she was very clear with her information, very helpful and very pleasant! I really appreciate it; thank you very much.”
All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.
Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.