2014 Healthgrades Outstanding Patient Experience award

Posted on April 10, 2014 by Lisa

Congratulations to the Institute of Orthopaedic Surgery (Lima, OH)  for earning the 2014 Outstanding Patient Experience Award by Healthgrades, and achieving one of only two spots in the central Ohio market area.

Healthgrades, the leading online resource for comprehensive information about physicians and hospitals, today released a new report entitled, “Patient Experience 2014: Identifying What Matters Most” that explores the importance of patient experience in the overall quality of care.   The report names the 447 hospitals that have achieved the 2014 Healthgrades Outstanding Patient Experience Award, distinguished as the top 15% of hospitals nationally, based on how their own patients responded to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey for visits occurring between April 2012 – March 2013.