Patients are Talking! “I enjoy talking to every one of them…”

Posted on November 20, 2019 by Callie Koenig

The rep that I talked to was super!  She answered all of my questions and was absolutely great.  Your reps are always so pleasant; I enjoy talking to every one of them, when I have to call in each month.  Thank you, so much!

 

“Michelle was very helpful and a very pleasant person to talk to.  I was very satisfied, thank you!” 

 

The lady that took care of me was very nice, very polite, and I appreciate it very much! Thanks!” 

 

“Haley is extraordinary; good, very kind and considerate. Thank you!” 

 

The young man who answered the phone was very polite, very helpful, and got me the information I needed, right away. Thank you!

 

 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

 

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.