Patients are Talking 12-12-18

Posted on December 12, 2018 by Lisa

Julie was very sweet and helped me with everything I needed!  She is a very good asset for your company, thank you!”

“Missy helped me get my payment plan set up.  She was very professional and very courteous, thank you!”

“Katlyn was very respectful, very kind, and I had the privilege of speaking with her.  She’s one of your valued employees, I’m sure.  Thank you!”

“The lady I just worked with was very nice and very professional.  I respect her courtesy, thank you!”

“She was very helpful and very friendly, which helped out on my end and talking with her about getting my debt taken care of.  She did an awesome job and I appreciate that, thank you!”

“Every time I call in to make a payment the rep is very nice and questionable about what I may need.  It’s greatly appreciated.  Everything is great.  Thank you all!”

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

 

 

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies.  But those are exactly the words you will hear about KeyBridge.  We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.