KeyBridge Recognized as 2018 Best Call Centers to Work For

Posted on June 4, 2018 by Lisa

KeyBridge is proud to be recognized as a winner of the 2018 Best Call Centers to Work For by InsideARM.  This marks the 10th time KeyBridge has been awarded as a Best Places to Work!

insideARM is proud to announce the 2018 Best Call Centers to Work For winners. This survey and award program is designed to celebrate excellence among call center work environments in customer care, collections, and outsourcing. 2018 marks the 11th year that insideARM has recognized the industry’s best places to work, primarily as rated by employees.

As always, our program is administered by Best Companies Group, which conducts over 60 local, national and industry “Best Places” programs each year. insideARM was not involved in any way in the review of submissions or determination of awards.

Companies from across the U.S. entered the rigorous two-part survey process to determine the Best Call Centers to Work For. The first part consisted of evaluating each nominated company’s workplace policies, practices, philosophy, systems and demographics. The second part consisted of an employee survey to measure the employee experience. The combined scores determined the top companies and the final ranking.

This year, 25 companies met the standard to be selected. The Best Call Centers to Work For list is divided into three size categories: Small (15-49 employees), Medium (50-149 employees) and Large (150+ employees).

All of us at insideARM applaud the winners on this great accomplishment. This is a rigorous process – it is NOT a pay to play contest. We encourage all organizations that meet the criteria to participate next year. Winning is a great badge of honor. However even those who don’t make the list get something extremely valuable – a blueprint for how they can improve – for practically no cost.

Click here to view the rankings by size category, and profiles on all of the winners.