Patients are Talking! “Will was phenomenal!”

Posted on January 27, 2021 by Kylene Coate

“Will was phenomenal! I was very frustrated and he eventually was able to calm me down. He was awesome and willing to help me get this figured out. Thank you so much!

 

“The lady I spoke to treated me with dignity and respect and I greatly appreciate that! Thank you so much!” 

 

“The rep was very kind and easy to talk to. Most time when you make these calls they make you feel uncomfortable or pressured and she did not make me feel that way at all. She actually had me laughing on the phone so she was great and I think she should be commended for that. Thank you so much!” 

 

“KeyBridge is wonderful! We have been dealing with you for a while now and we are almost paid off. We couldn’t ask for a better company that treats us so nice and with respect. Thank you so much!”

 

“I thought the person I dealt with was very reasonable and very thorough with the explanation she gave me and I greatly appreciated her help. Thank you!

 

 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

 

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.