Patients are Talking! “If it was available, I would put down all 11s…”

Posted on July 17, 2019 by Callie Koenig

“I appreciate the young lady who spoke with me today.  She was very respectful, understood everything, and helped me out 100%. Thank you so much, have a blessed day!”


“Sherry was wonderful to work with and helped me understand what I needed to.  I think she is a wonderful asset for you to have.  I give her an AAA+.  Thank you very much for the care that you give to me at your facility!”


“If it was available, I would put down all 11s.  I was very satisfied and very impressed with the level of respect and consideration your rep showed.”


The young lady I talked to was awesome; she was very courteous and very helpful!  Thank you!


Your rep was very helpful.  She was very patient with me, worked with me and explained everything very diligently.  I appreciate your help with this matter, thanks.


All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.


Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.

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