Patients are Talking! “I would rate her a 100%…”

Posted on May 29, 2019 by Callie Koenig

“The young lady I talked to was very understanding and very helpful. I am very pleased and satisfied with the service and help I received. It’s very nice to have people like that, they really do help you!” 

“The rep that I spoke with was very nice, polite and jovial. The call was very easy; I obtained all the information I needed and completed my payment. Thank you.” 

“Emily was very helpful to me. I appreciate the information that she gave me; I really understood everything she said. Thank you!” 

“I just talked to Patti. She was very helpful with my account and explained everything to me in detail. Patti was very, very nice and I appreciate all the help that she gave me. Thank you!” 

“The rep that helped me today was very helpful and very thorough. I would rate her a 100%! Thank you, I was very satisfied.” 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.