Patients are Talking! “She made my experience wonderful…”

Posted on May 22, 2019 by Callie Koenig

“I felt that your representative, Sherry, was highly trained, wonderfully compassionate and very kind. She talked from her heart, rather than her head. I really liked her and she made my experience wonderful. Thank you!” 

 

“Kayla was very nice and respectful when I talked to her. She deserves a star, thank you!” 

 

“Sarah was very kind, professional and courteous. Thank you, Sarah, for all of the great help. Have a great day!” 

 

“I always appreciate the friendliness of all your representatives. They are always open to helping me with any questions I may have. Thank you!” 

 

“Kara was just lovely with me! I want you to know you have a wonderful girl there, thank you.” 

 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

 

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.