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Do happier people work harder?

We know they do. That is why KeyBridge strives to provide our employees with a positive work environment. We are very proud to be recognized as one of the Best Places to Work in Healthcare by Modern Healthcare and a 8-time winner of Best Places to Work in Collections by InsideARM.

Our focus on employee engagement ultimately benefits your patients’ satisfaction during the billing process. Data from a recent Gallup, Inc. study shows that workers perform better when they are happily involved with what they do. With a supportive atmosphere, our staff treats your patients with the respect they deserve, simultaneously generating better outcomes.

How do we do it?

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At KeyBridge, our employees drive the success of our company. We embrace the FISH! Philosophy as part of the KeyBridge culture and we call it “Get Hooked!”  By proactively implementing the FISH! Philosophy, KeyBridge builds stronger relationships with our team, our community and the clients we serve.

The FISH! Philosophy includes four simple concepts:

Be Present: Being emotionally present for people. It brings respect that improves communication and strengthens relationships.

Play: Naturally being positive, creative, enthusiastic, and having fun! Play brings curiosity, as in “Let’s play with that idea!”

Make Their Day: Finding simple ways to serve and delight people in a meaningful, memorable way. It’s about doing things to benefit others and make them happy for that reason, not for selfish motives.

Choose Your Attitude: Taking responsibility and accountability for the response to life’s challenges. Every choice impacts others. Making the decision to choose a positive attitude, no matter what the situation is, benefits everyone.

A few selected “Get Hooked!” activities include:

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Meals 'til Monday

FISH! Philosophy: Be Present
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KeyBridge employees can make a 50 cent donation each week in exchange for wearing jeans on Friday. Each year we select a worthy cause to whom we donate the money and/or needed items that we purchase with those donations.

We are very pleased our Get Hooked! Committee selected Meals 'til Monday as our 2017 recipient.

Meals 'til Monday provides kid-friendly weekend meals for local elementary children whose primary source of food is the school cafeteria.
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Dayton Children's Hospital

FISH! Philosophy: Be Present
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KeyBridge employees are very proud to have personally donated over $900 and loads of toys and goodies to Dayton Children's Hospital, the 2016 recipient of our "Jeans Day" funds.
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Biggest Fish in the Sea

FISH! Philosophy: Choose Your Attitude
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Employees are encouraged to submit a compliment for co-workers when they see them doing something great. A monthly drawing from the submissions earns the honoree a gift card and the best (and most coveted) parking spot for the entire month.
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Supporting Local Charities

FISH! Philosophy: Make Their Day
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KeyBridge employees have raised awareness and donated needed items to several local charities including The Red Cross, Veteran's Food Pantry, School for Austism and Lima City Schools.
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The Humane Society

FISH! Philosophy: Be Present
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We recently delivered bags and bags of needed supplies to The Human Society of Allen County purchased with the proceeds of our 2015 Jeans Day donations.

Employees can make a 50 cent donation each week in exchange for wearing jeans on Friday.

Each year, we select a worthy cause to whom we donate the money and/or needed items.
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Fun at Work

FISH! Philosophy: Play
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Holiday celebrations, family picnics, and a fantastic Christmas party are just a few of the ways we have had fun while encouraging all to work hard as a team.
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More Fun at Work

FISH! Philosophy: Play
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Mocktail "happy hour" hosted by our sales team, bowling night and hilarious (but harmless) Halloween costume contests are just a few more of the ways we have had fun while encouraging all to work hard as a team.
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Nobody Fights Alone!

FISH! Philosophy: Be Present
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KeyBridge and TEAM RHONDA surrounded our team member, Rhonda, as she fights a battle with breast cancer; celebrating as she looks forward to her LAST chemo treatment!