Choose Your Master Class
We’ve developed custom content to help every organization deliver a patient-first culture.
Beginner
Happy Patients Pay; Delivering a Positive Patient Experience in the Revenue Cycle
Train your team in practical steps to quickly improve financial performance at critical “first-touch” moments with patients.
Learn MoreLearn how to:
- Increase co-pay at the door
- Communicate effectively to patients
- Deliver an exceptional customer service experience
Who It’s For:
- Patient Access Teams
- Financial Departments
- Revenue Management Teams
Most Popular 
Intermediate
Designing Your Culture with a Purpose to Drive Superior Results
Discover how to create a dynamic, purposeful culture that drives superior financial results and optimal employee satisfaction.
Learn MoreLearn how to:
- Avoid the “culture-by-default” syndrome
- Design a patient-first culture around 4 core principles
- Ensure complete buy-in from every member of your team
Who It’s For:
- Patient Access Teams
- Clinical Staff Teams
- Financial Departments
- Revenue Management Teams
Expert
Transforming your Team into a Performance Powerhouse
The key to success is the people that surround you. Learn how to build an effective, high-performing team that delivers results.
Learn MoreLearn how to:
- Establish KPIs for team accountability
- Hire the best possible individuals
- Motivate mid-performers to become rockstars
Who It’s For:
- Directors
- VPs
- Executives
Want to bring all three master classes to your team? Get the all-access pass
Formatted for Team Enrichment
KeyBridge Master Classes are hands-on workshops conducted at a location of your choosing.
90 minutes
Each class is easily scheduled to fit your team’s availability
On Site
Held on your location, or at a location of your choosing
Full Involvement
Each class includes working sessions and group participation
Want to give your team a KeyBridge Master Class or book for your conference? Let’s Talk
Get a Full Day of Master Classes
Want to bring all the Master Classes to your team? Or, develop a custom lesson plan to address specific goals for your team? Register for the all-access pass.
- 3 Interactive Workshops
- Up to 2 Days on Location
- Custom Content
Who’s Participated
A sample of the organizations who have participated in a KeyBridge Master Class:
