Our intelligent processes save you time and money while preserving patient goodwill.
KeyBridge’s revolutionary Quality Accountflow Distribution System (QuAD) and Human Performance Technology (HPT) are industry-leading, proprietary processes for delineating revenue cycle workflow and respectfully but persuasively negotiating patient payments. These processes work synergistically to increase your revenue, streamline your accounts receivable process and control your costs, all while preserving valued patient relationships.
Quality Accountflow Distribution System (QuAD)
Unlike collection agencies, KeyBridge has a team of experts to service your accounts as they move through our Quality Accountflow Distribution system. The QuAD system is guided by proprietary process maps that include every step necessary to turn debt into revenue for your healthcare business. Each step is manned by the best person for the job: incoming calls are answered by our finest communicators; data is entered by clerical experts; and insurance follow up is performed by representatives with direct expertise. You can rest assured your account is in the most capable hands, every step of the way.
Human Performance Technology (HPT)
Collecting accounts receivable can be daunting, even for the most experienced medical practice staff. At KeyBridge, we take charge of this issue scientifically, using Human Performance Technology. HPT is a systematic approach to improving individual and organizational performance utilizing proven psychometric technologies. Our KeyBridge professionals are selected via a rigorous hiring process and extensively trained through our Motivating Account Payment program, ensuring our team has the skills and expertise necessary to focus on problem solving and motivating patients, rather than coercing payment. And they know how to preserve each patient’s dignity while recovering the maximum amount possible. Your patients stay your patients, and you get an effective debt collection solution that everyone can feel comfortable with. Learn more.
Contact us today to discuss solutions tailored to your needs.