medical collections quad human technology quad ar management debt purchasing

KeyBridge is Medical Collections
"Some of our self-pay patients fall behind on paying their accounts. But we don't have the time or staff to  follow up effectively."
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Accounts Receivable Management

Services provided by Revenue Management Group, LLC

KeyBridge can provide revenue recovery services as an extension of your business office; giving you expertise and highly-developed systems that you can easily plug into your revenue cycle.

When should I outsource operations to KeyBridge?

Early-Out Programs (a.k.a. Pre-collection, First-party collections, Accounts receivable management) for either day-one patient liability balances or self-pay receivables after statement cycle, including balance after insurance.

A/R Clean-up Projects needed due to software conversions, staffing changes, sudden influx of business, or other unexpected incidents.

Insurance Follow-up Programs for explanation of benefits (EOB) reconciliation, backlog of lower-priority accounts, and workload relief.

What you get
  • Improved patient relations through our use of human technology in communication, along with patient-friendly feedback and follow-up.
  • Increased cash flow through timely out-going contact and payment plan follow-up and reduced days A/R outstanding.
  • Decreased cost of collection by utilizing our efficient systems and economies of scale, and eliminating telephone and postage costs.
  • Reduced bad debt charge-off and expense by liquidating revenue earlier and at a reduced cost.
  • Gain internal staff focus by allowing your personnel to concentrate on high-payoff activities and core competencies.
  • Valuable feedback regarding patient registration issues or data inaccuracies that are limiting opportunities for recovery.

Program Customization

We customize each program implemented according to our clients' needs, financial policies, patient communications, etc.

Contact KeyBridge today for more information or to learn how we can solve your specific problems.