KeyBridge Medical Revenue Management Resources for Clients

Gain secure access to robust account information - when and where you need it - with iPortal.

iPortal
The Client Services iPortal is an online interface that gives you secure, real-time access to account information, performance reports, and information transfer. Backed by the industry-leading Oracle database, iPortal gives you the power to manage both your accounts and our performance.



With iPortal, you can:

• Create new account batches.
• Upload new account or payment files for retrieval and entry into our system.
• View activity on specific accounts including payment history, account status, monthly remittance statements, and much more.
• Report payments to your clients' accounts.
• Generate real-time analysis reports including 24-month recovery performance comparisons, account status/activity list, and closed/returned reports.
• Download payment information, closed/returned data, and demographic updates in either hardcopy or electronic file formats.
• Gain client-only access to industry leading resources and news articles.

iPortal is secure and compliant with industry regulations. KeyBridge has an obligation under the Health Insurance Portability and Accountability Act (HIPAA), Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and the Fair and Accurate Credit Transactions (FACT) Act to ensure that all systems operate in a safe, secure manner.

Bridging the gap between us and you. Find out how