That's why our business mission is about building profits and preserving patient goodwill at the same time. Our approach to collections is based on putting the best person on each aspect of the process. The professionals representing your accounts are selected via a rigorous hiring process and extensively trained through our proprietary communications programs. They have the skills and understanding to focus on motivating and problem solving. And they will preserve each patient's dignity while recovering the maximum amount possible. Your patients stay your patients. And you get a solution that everyone can feel good about.