Latest KeyBridge News

Central Ohio PRSA PRism Awards

KeyBridge’s 2011 direct mail marketing campaign has been chosen as the Direct Mail/Direct Response category WINNER for this year’s Central Ohio Public Relations Society of America (PRSA) PRism Awards.  The winning marketing campaign was created with Marketing Works, a B2B strategic marketing communications firm located in Worthington, OH.

The Prism Awards are designed to honor exceptional public relations activities from a diverse mix of backgrounds throughout central Ohio.  Judging was based on content, creativity, results/effectiveness, quality of production, technical excellence and appropriateness for the identified target audience.

 

David Morrisey to speak at AAPC 2012 National Conference

KeyBridge’s David Morrisey to Provide Insight on how to Increase Patient-Pay Revenue during American Academy of Professional Coders’ 2012 National Conference

Attendees at the American Academy of Professional Coders (AAPC) National Conference in Las Vegas will learn how to collect revenue while preserving patient relationships from David Morrisey, vice president of collection operations and client relations for KeyBridge Medical Revenue Management.

The session, “The Cost of Alienating a Patient: Strategies to Increase Patient-Pay Revenue,” will be held from 1:45-3:15PM on Tuesday, April 2. Attendees will learn the impact a patient’s experience with the billing process has on a hospital or medical practice’s bottom line.

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How to Combat the High Cost of Alienating a Patient

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“How to Combat the High Cost of Alienating a Patient.”  Practice Options March 2012 by David G. Morrisey, VP Collection Operations & Client Relations, KeyBridge Medical Revenue Management

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Attention to Employees Key to Success

One of the things that has come up time and again in insideARM.com’s profiles of the winners of 2011′s Best Places to Work is the importance of employees to the success of an organization.

KeyBridge associate elected ORMA board

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Toby Dick, director of collection operations at KeyBridge Medical Revenue Management attended the Ohio Receivables Management Association annual conference and was elected to its board of directors.

The Ohio Receivables Management Association is the state unit of The Association of Credit and Collection Professionals and serves it members as the local industry resource for information, education and state legislative advocacy.

Best Places to Work

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KeyBridge Medical Revenue Management is recognized on the insideARM 2011 “Best Places to Work in Collections” list for small companies (15-74 employees) for the second time in four years. KeyBridge is the only medical revenue collections company in Ohio to be recognized.

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KeyBridge Provides Insight on the Value of Preserving Patient Relationships

Importance of preserving the patient relationship in the post-care billing process linked to bottom line for hospitals and large medical practices

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Day 1 and Day 60 Early-Out

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“Outsourcing Day 1 and Day 60 Early-Out Programs for Health Care Accounts Receivable.”  Practice Options September 2011 by Scott G. Koenig, President, KeyBridge Medical Revenue Management

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KeyBridge in Indiana

Jeff Osborne Website (White BG)

KeyBridge Expands Indiana Presence. New hire enables KeyBridge to better serve healthcare revenue management needs of Indiana hospitals and large group medical practices.

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Money Matters

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“Money Matters to a Lifetime Value of a Patient.” Revenue Cycle Priorities July 2011 by David G. Morrisey, Director of Development, KeyBridge Medical Revenue Management

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Latest Industry News

www.AskDoctorDebt.com

Website www.AskDoctorDebt.com Created to Provide Free and Unbiased Answers to Consumers’ Debt Questions.

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What Does a Collection Agency Do?

If you ask the average person, “What does a debt collection agency do?” they would most likely respond, “They, uh…collect debts.” But ask them to elaborate a little and you might get something that starts like, “Well, first they buy a bunch of debt for pennies on the dollar, then…” This is where they start getting it wrong.

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Collection Complaints are a Fraction of Total ARM Contacts

The FTC Confirmed that Collection Complaints are a Fraction of Total ARM Contacts – insideARM

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Debt Collectors Resolve 84% of Consumer Complaints

“Debt collectors take consumer complaints very seriously and agree with the significant importance of protecting consumers against any business that engages in deceptive, unfair or abusive practices,” said ACA Interim CEO Ted Smith.

In its annual report on consumer complaints, debt collection agencies resolved 84 percent of the complaints received compared to an average of 75.8 percent for all industries tracked.

 

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Patients Dissatisfied With A Hospital’s Billing Processes Are Twice As Likely Not To Recommend

When it comes to patient satisfaction, how loyal a patient is and how willing they are to refer the hospital to others is influenced significantly by how they are treated during the billing process, post care.

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